About the polycom soundpoint ip 330 phone soundpoint telephone ip 330. See your polycom user guide for more detailed instructions on using soft keys, feature keys and the phone menu. Polycom soundpoint firmware needs to be updated for use with 3cx. Introducing the soundpoint ip 330 and 320 twoline sip phones that deliver superb sound quality as well as a wide range of supported business telephony features. The phone now boots but cant be accessed on the web browser. Soundpoint ip 331, soundpoint ip 335, soundpoint ip 330.
Polycom soundpoint ip 331 polycom voip phone sip extension configuration soundpoint ip 330331 this video features a sip extension configuration on a voip phone polycom soundpoint ip 330. How to determine polycom ip address, firmware version. It provides telephony features such as shared call appearance, call hold, call transfer, and do not disturb. User guide for the soundpoint ip 330320 phone polycom. I bricked my phone i upgraded a wrong firmware version to my phone. Vonage business cloud answer polycom soundpoint ip. For information on creating the actual phone configuration in purecloud, see create the base settings and create a phone. How to configure the polycom soundpoint ip330 for the use of voip. Polycom soundpoint ip 330 phone poe version 220012330. Soundpoint ip 330320 phone this chapter provides basic installation instructions and information for obtaining the best performance with the soundpoint ip 330320 phone. These procedures specifically concern the polycom soundpoint and soundstation ip series of phones. Polycom soundpoint ip 330 quick reference manual pdf. Polycom factory reset and software upgrade youtube. Polycom soundpoint series ip phones purchased from vonage business are already added to your account and are ready for use.
Polycom soundpoint ip 330 twoline sip phones delivers superb sound quality as well as a wide range of supported business telephony features. How to manually update a soundpoint ip 335 polycom. Polycom soundpoint how to provision a soundpoint 321 voip phone with r4 firmware product page. How to configure the polycom soundpoint ip330 for the use of voip calling with service from ipcomms. These phones have been tested with 3cx phone system v14 sp3 with the following firmware only. Polycom has just released new sip firmware version 3. Version 4 and later of the firmware can update from the devices. For your polycom soundpoint ip 320, 321, 330, 331 phones, simply select any plantronics corded hseries headset click below along with the special 2. The polycom vvx 101 is a oneline sip phone for a home office or sharedcommon areas delivering enterprise grade sound quality. Split download file is recommended, but requires that all phones are running bootrom 4. Polycom application firmware requirements for each model are listed on the sip ip phones. Enter provisioning url via the polycom web interface.
A factory reset is only required if the phone was used with a prior service provider. Polycom soundpoint 320, 330 polycom soundpoint 321, 331, 335, 450. It will just take a little time, some elbow grease and some hardware. Polycom soundpoint ip 330 voip phone series sign in to comment. Solution home phone polycom soundpoint ip polycom 320, 321, 330, 331, 335.
The soundpoint ip 330 phone, with its dualport 10100 ethernet switch for lan and pc connection, presents a costeffective solution for cubicle workers as well as call center operators who use a hard phone in conjunction with a soft client running on the pc. The soundpoint ip 320330 is being discontinued and will no longer be available for purchase after 12312009. The soundpoint ip 330 phone, with its dualport 10100 ethernet switch for lan and pc connection, presents a costeffective solution for cubicle workers as well as. The soundpoint ip 330 phone, with its dualport 10100 ethernet switch for lan and pc connection, presents a costeffective solution for cubicle workers as well as call center operators who use a hard phone in conjunction with a soft client running. Installation the following instructions provide basic installation instructions. The polycom soundpoint ip 330 phones deliver through an intuitive user interface a full feature set encompassing both traditional business telephony features such as call hold, park, pickup, transfer, and threeway local conferencing, and more advanced capabilities such as shared callbridged line appearance, support of xhtml applications, and. Polycom soundpoint ip 330 poe 2line sip telephone 2200. For some of you this will be a repetitive read, if you have done this before, but for those just starting out in the industry, or just wanting to learn some new information on voip, then this is for you. Support for the product will be available until 12312014. Menu settings advanced admin settings network configuration dhcp menu o boot server. My ultimate goal is to program the line 2 key for voicemail, and enable call transfer, but. How to configure the polycom soundpoint ip330 youtube. Thats where we come in, with solutions that avert open office perils. Combined download should be used where phones may be running pre4.
We are the global communications company that powers authentic human connection and collaboration. The current version of the software for most soundpoint ip phones on the boot server is 4. For more information on setting up this device and more. Poly studio x family delivers radical simplicity to your meeting rooms.
Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition phones. This information applies to all polycom soundpoint series phones. Polycom soundpoint ip 330 settings this reference describes all the settings associated with the polycom soundpoint ip 330 phone. The soundpoint ip 330 phone features a fullduplex ieee 29 type 1compliant. How to determine polycom ip address, firmware version, bootrom version on the polycom 320, 321, 330, 331, 335 print modified on. The soundpoint 300 has been replaced by the soundpoint ip 320 330. Polycom uc software release matrix for soundpoint ip and soundstation ip phones. Get up and running quickly with your polycom soundpoint ip 335 phone by using this handy, onepage guide, part of your megapath voice service.
Newly introduced features for the full list of released features, see polycom profiled uc software features. Polycom soundpoint ip 330, firmware not compatible. Todays discussion will be on polycom and how to upload the latest firmware. Polycom soundpoint ip 330, firmware not compatible poly.
How can i setup my phone provisioning download upgrade update downgrade software. Ip 7000 combined download should be used where phones may be running pre4. Although the procedure hasnt been tested on other phones in the same series, it will likely work on other models as well. This only applies to devices which are already running at least version 4. Open offices are often loud, chaotic, and full of distractions that keep your team from getting work done. For instance, it has line 1 and line 2 has a light that appears when a line is accessed, however that light does not show on any other phone except the one you are usingits always nice to be aware if my staff is currently on a call outside my office never had a phone system that didnt show that. Configuring polycom soundpoint ip phones nn40010542 issue 1. Obtain your phones administrator password reboot the phone from homemenu, select settings basic restart while the phone is booting up, press the setup soft key. Reinstall the firmware on a soundpoint ip330 this tutorial will show you how to break any carrierlocked software on a polycom soundpoint ip330 ip phone. Provisioning your polycom 320, 321, 330, 331, 335 print. How to update polycom device firmware intermedia knowledge. For an office setting the polycom soundpoint ip 330 isnt up to the grade. Polycom firmware update howto soundstation ip 7000 and other devices network firmware update duration.
Latest polycom uc software release polycom support. Reinstall the firmware on a soundpoint ip330 telzio. Polycom soundpoint ip 300 voip phone series sign in to comment. The polycom vvx 150 business ip phone is a high quality, twoline, ip phone that delivers reliable performance and an enterprise grade sound quality. Polycom uc software release matrix for soundpoint ip and. The soundpoint ip 320 330 is being discontinued and will no longer be available for purchase after 12312009.
Parts, support will no longer be available for this product after 5112011. This process can be used on any of the polycom sip phones which support 4. We delete comments that violate our policy, which we encourage you to. Latest maintenance release for soundpoint ip and soundstation ip phones for microsoft lync deployments deployments.
Polycom soundpoint ip 330 settings purecloud resource center. The following guide will walk you through the process of provisioning your polycom 335 phone to work on fluentclouds new and improved hosted phone system. This tutorial will show you how to break any carrierlocked software on a polycom soundpoint ip330 ip phone. Introducing the polycom soundpoint ip 330 twoline sip phones that deliver superb sound quality as well as a wide range of supported business telephony features. Polycom ip phones bootrom server errors 8x8 support. Polycom soundpoint ip 330 poe 220112330001 voip phones lot of 5 factory reset. The ip address will be picked from the dhcp server on your network and will be displayed on the lcd open a web browser on your pc and type the soundstationss ip address in the address field make sure that your pc and soundstation are on the same network this will present you with the configuration web page for the ip330. The soundpoint ip 330 320 provides a powerful, yet flexible ip communications solution, delivering excellent voice quality.
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